Privacy Policy

1. Introduction

At trailward.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us.

Personal Information:

• Email address and name
• Profile information
• Learning preferences and goals

Usage Information:

• Learning progress and completion data
• Service interaction data
• Learning goals and interests

Technical Information:

• IP address and location data
• Browser type and version
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your learning experience
• Send you updates and notifications
• Analyze usage patterns to improve the service
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

• With service providers who assist in our operations
• When required by law or legal process
• With your explicit consent
• In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Request data portability
• Object to certain uses of your data
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: legal@trailward.ai